Resident Advisor

Our welcoming team at Alma Place is looking for a Resident Advisor to join Fresh and help create a great place for our residents to call home.

About the role:

• You’ll work 37.5 hours per week, Monday to Friday
• Shifts will fall between 8am and 5pm, on a rota basis
• You’ll be part of a supportive and collaborative team

What you’ll be doing:

• Creating a friendly, vibrant community where residents feel safe and included
• Organising social events and activities
• Communicating with residents through social media and other channels
• Welcoming residents and visitors at reception
• Handling day-to-day enquiries in person, over the phone, and via email
• Supporting administration tasks, including processing rental payments

What we’re looking for:

• Someone who is approachable, passionate, and community-focused
• A natural ability to listen to residents and understand their needs
• Strong organisation and time management skills
• Confidence in handling administrative tasks alongside resident-facing duties
• A commitment to creating a safe, welcoming environment where residents feel comfortable
• A team player who is enthusiastic, proactive, and solution-focused

If you enjoy working with people, building a sense of community, and making a positive impact, this could be the perfect opportunity for you.

Benefits of working at Fresh?  

We offer:  

• A dedicated Training team to assist you with development of your on-job training.
• A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
• An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. 
• Health cash plan to contribute to everyday healthcare expenses.
• Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
• Stay active and take advantage of our cycle to work scheme. 
• Life Insurance for peace of mind. 
• Access to exclusive shopping discounts

About Fresh:

Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.

We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!